Apprenticeships

Apprenticeships in Motor Vehicle

Motor Vehicle Service & Maintenance Technician (Light Vehicle) ST0033

Level: Level 3

Duration: 36 months

Course Dates: Ongoing

 

A motor vehicle service and maintenance technician services and repairs light vehicles such as cars and vans and works either in dealerships which focus on a particular manufacturer, or in an independent garage which deals with many different makes of vehicles.

The Automotive Retail Industry provides employment for over half a million employees who work for approximately 70,000 employers. It is a major contributor to the UK economy. In a large dealership the Technician will typically report to the Workshop Controller, who in turn reports to the Aftersales Manager and liaises with the Service Reception. In smaller garages the Technician will report directly to the owner or Garage Manager.

The technician must be able to work independently but also operate as an effective team member and have good customer handling skills. They will understand how their workshop and the dealership/garage functions from a commercial perspective and identify ways in which they can work more efficiently. Technicians working in large dealerships work with other departments, for example carrying out work for the Sales Department and ordering parts from the Parts Department, whereas apprentices in smaller independent garages may be called upon to carry out some of the function of the other departments themselves, for example managing their own delivery of parts.

The technician will work on all the systems found within the vehicle. The day-to-day work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The tasks faced are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques.

The growing complexity of today’s vehicles, and the pressure to deliver a high-quality customer experience, requires the retail automotive sector to attract and train high calibre individuals.

Entry Requirements

·        An interest in the way vehicles operate

·        Able to demonstrate general analytical and mechanical skills

·        A capacity for mechanical reasoning and the potential to research

·        Analyse and solve problems; well organised, methodical and good attention to detail

·        Good spatial awareness

·        Able to work in a team and to communicate well both orally and in writing

·        Cares about delivering excellent service – both internally and externally to colleagues and customers.

·        Candidates require Level 2 Maths and English (equivalent to GCSE grade 4 or above) or other comparable qualifications

 

Heavy Vehicle Service & Maintenance Technician ST0068

Level: Level 3

Duration: 36 months

Course Dates: Ongoing

 

A Heavy Vehicle (HV) technician services, inspects and repairs HVs, categorised by the Department of Transport as category N2 or N3, and associated trailers, with the associated ancillaries. They work in either a dealership that focusses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles. They work on all the systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. Today’s technician has to demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of vehicles systems and associated ancillaries. They must be able to work independently but also operate as an effective team member, understanding how their workshop and the dealership/garage/branch functions from a commercial perspective, have good customer handling skills and identify ways in which they can work more efficiently. The growing complexity of today’s vehicles and the pressure to deliver a high-quality customer experience requires the retail automotive sector to attract and train high calibre individuals.

Entry Requirements

·        Demonstrate an interest in how the HV industry operates as well as ability to work in an organised and methodical way to analyse and solve problems

·        Mechanical skills

·        An ability to communicate both orally and in writing.

·        Candidates require Level 2 Maths and English (equivalent to GCSE grade 4 or above) or other comparable qualifications.

 

Possible Job Roles

Senior Mechanic, Workshop Supervisor, MOT Tester, Breakdown Engineer, High Performance/Motor Sport Specialist, Hybrid/Electric Technician, Garage/Depot Manager.

To express your interest in any of these programmes, please use the  'Register my Interest'  button below.

Employers

If you are an employer interested in apprenticeships or to advertise a vacancy, please contact the team on 01228 822708 or email apprenticeships@carlisle.ac.uk. Alternatively, to find out more about Apprenticeships, please visit www.carlisle.ac.uk/employers

Register my interest »

Prospectus Downloads