Apprenticeships in Adult Care

Intermediate Adult Care Worker (Level 2), Advanced Lead Adult Care Worker Advanced (Level 3)

Where to begin……………………

If you want to be an apprentice in Adult Care and don’t yet have an employer, contact our apprenticeship recruitment team: 01228 822798, or email Deborah Macleod at

If you already have an employer, or are an employer, contact our apprentice recruitment team; 01228 822708, or email Oli Matthews at

To work in care is to make a positive difference to someone’s life, when they are faced with physical, practical, social, emotional and/or intellectual challenges. Adult Care Workers need to have the right values and behaviours, developing skills and competences to provide high quality care and compassionate support. They are the frontline staff who help adults to achieve their personal goals and live as independently and safely as possible, thereby enabling them to have control and choice in their lives.

In addition to the above, Lead Adult Care Workers will have responsibility for providing supervision, frontline leadership, guidance and direction for others, as well as working autonomously and exercising judgement and accountability.

Apprentices in Adult Care may work in residential homes, nursing homes, domiciliary care, day centres, or in some clinical healthcare settings. Apprentices are to work within their own professional boundaries, training limits and expertise, in addition to the standards and codes of practice for their role. Further to this, you will observe and ensure a duty of care to your clients and colleagues.

These are the personal attributes and behaviours expected of all Lead and Adult Care Workers, while carrying out their roles: Care, Compassion, Courage, Communication, Competence and Commitment.

Reference: A0003SC
Duration: 12-18 months
Type: Part Time
Course Dates: Ongoing
Contact: Helen Johnston & Sharon Naylor-Whalley

Course Content

  • The importance of having the right values and behaviours
  • The importance of efficient and effective communication
  • How to support individuals to remain safe from harm (Safeguarding)
  • How to promote health and wellbeing for supported individuals and colleagues
  • How to work professionally, including your own continuing professional development
  • How to treat people with respect and dignity and honour their human rights

What will you learn

  • To support social activities, monitoring health, assisting with eating, mobility and personal care
  • Professional boundaries and the limits of training and expertise
  • Relevant statutory standards and codes of practice for the role
  • What the ‘duty of care’ is in practice
  • To contribute towards the development and creation of a care plan, underpinned by the individual’s preference, in regard to the way they want to be supported
  • To identify, respond to and escalate changes to the physical, social and emotional needs of the individual
  • How to access specialist knowledge, as well as follow and be compliant with regulations, organisational policies and procedures
  • The importance of respecting diversity and treating everyone equally
  • The barriers to communication and the impact of non-verbal communication
  • The importance of active listening
  • The national and local strategies for Safeguarding and protection from abuse
  • How to recognize unsafe practices in the workplace and the process of whistleblowing

End Point Assessment (Takes place at the end of the apprenticeship):

  • Competency interview
  • Portfolio discussion
  • Multiple choice questionnaire

Entry Requirements

  • Potential apprentices should be willing to undergo a DBS (Disclosure and Barring Service, formerly known as CRB (Criminal Records Bureau)) Check. Certain offences may disqualify Candidates.
  • An empathetic and enthusiastic attitude
  • An honest and reliable character
  • GCSE maths and English at GCSE grade C, 9 to 4, or Functional Skills Level 2 (or a willingness to work towards)
  • Customer service experience (preferred but not essential)

N.B. GCSE maths and English at GCSE grade C, 9 to 4, or Functional Skills Level 2 is a requirement for the Advanced Lead Adult Care Worker (Level 3) Apprenticeship.

Please note that you must complete the previous level before progressing on to Level 3

Possible Job Roles

Care Officer, Support Worker, Social Worker, Personal Assistant, Relief Team Leader, Community Outreach/Development.


ILM Leadership & Management

Apply » Enquire » Print »

Prospectus Downloads