Apprenticeship in IT Network Engineering

Higher IT Network Engineer (Level 4)

Where to begin……………………
If you want to be an apprentice in IT Network Engineering and don’t yet have an employer, contact our apprenticeship recruitment team; 01228 822798 or email Deborah Macleod at

If you already have an employer, or are an employer, contact our apprentice recruitment team; 01228 822708 or email Oli Matthews at

The primary role of a network engineer is to design, install, maintain and support communication networks within an organisation or between organisations. Network engineers need to maintain high levels of operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. They will understand network configuration, cloud, network administration and monitoring tools, and be able to give technical advice and guidance.

Reference: A0037SC
Duration: 18-24 months
Course Dates: September 2019 - January 2022
Type: Part Time (Day release)
Contact : Sam Ogle

Course Content

  • Network Principles - Develop knowledge of network principles and how these are used to communicate data. Understand OSI Model, TCP/IP, routing and switching, LANS, WANS, IPV4 and IPV6. You will also learn how to use maths skills to convert and calculate algorithms, binary, probability, and statistics
  • Network Systems and Architecture – Investigate the different types of system failures which can occur and how to respond to these. Develop knowledge of how system architecture is implemented and how to meet business needs.
  • Professional Qualifications - MTA Cloud and Mobility - Develop knowledge of how to set device configuration (bitlocker, Microsoft accounts) on networks and how-to setup data access and management (Office 365, FAT, FAT32, NTFS, EFS). Investigate uses for device security (firewall, private networks, public networks, malware, permissions), cloud services (virtual machines, disaster recovery) and enterprise mobility (Active directory, Azure)

What will you learn?

  • To design simple networks from a well-defined specification and apply appropriate security products and processes
  • To install and configure network components, including switches, routers and firewalls
  • To optimise the performance of network systems and services
  • To monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment
  • To apply diagnostic tools and techniques to identify the causes of network performance issues
  • To apply structured approaches to troubleshooting network issues and repair faults in hardware, software products and the network
  • To undertake system upgrades to network hardware, software and operating systems
  • To integrate network related software into an existing network environment
  • To interpret written requirements and technical specifications for network activities and maintain accurate records of network maintenance activities
  • To log and respond to network service calls and provide technical network support to end users as required
  • To document work done in accordance with agreed procedures
  • To operate within the parameters of service level agreements, standards and/or agreed response times
  • To operate effectively in the business environment and responds to business issues related to network engineering
  • To understand and apply the principles of networking, protocols and associated technologies(specifically this should include the latest published versions of OSI layer model, IP, TCP/IP, routing and switching, WANs, LANs)
  • To understand and apply the applied maths required to be a network engineer (e.g. algorithms, data, binary, probability and statistics)
  • To understand the causes and consequences of system failure including load balance and storage protocols and responds appropriately
  • To understand the architecture of a typical business IT system, including hardware, OS, server, virtualisation, middleware and applications
  • To understand and respond to security threats, firewalls and vulnerabilities

End point assessment (Takes place at the end of the course):

  • Portfolio of work
  • Synoptic Project
  • Employer Reference
  • Interview

Entry Requirements

  • 5 GCSE’s A* - C or 9 – 4 including maths and English or Level 2 vocational qualifications at Merit or Distinction and Level 2 qualifications in maths and English
  • A passion for the IT Industry
  • Has or is able to develop a logical and analytical view to problem solving

Please note that you must complete the previous Level 3 IT Infrastructure Apprenticeship before progressing on to Level 4

Possible job roles

Network Technician, Network Engineer, Systems Engineer, Network Administrator.


Foundation Degree/Degree in Computing

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