Business Administrator Apprentice- PWS Systems

Apprenticeship Description

We are an independent business with a wealth of experience in the fire detection and security systems industry including HD CCTV installation, 4K Ultra HD CCTV, intruder alarms, fire alarms, door entry systems and access control. We have a highly skilled and accredited team committed to putting customers first.

An excellent opportunity has arisen for an Apprentice Business Administrator based at our Wigton office. There is an excellent opportunity to progress and grow within the company for the right candidate who is enthusiastic and keen to learn new skills. Employee benefits include 25 days holiday plus 8 days bank holiday per annum, annual Christmas bonus. The role is varied and will involve the following duties:

• Answering the telephone, transferring calls and taking messages.

• Preparing letters and other documents.

• Filing – both electronic and paper based.

• Liaising with customers & engineers, fault calls and maintenance visits.

• Invoicing.

• Managing Timesheets.

• Use of Microsoft Office, Word & Excel.

• Ordering materials for jobs, track deliveries and assist with stock control processes.

• Customer liaison.

• Creating customer maintenance agreements.

• Other administrative tasks as required.

• Provide support for company directors tasks.

Skills Required

• Excellent communication skills.

• Proactive approach to work.

• Willing to learn and be keen to progress.

• Excellent time keeping.

• Outstanding organisational skills.

• Attention to detail.

• 100% Customer focused.

• Work well as team member.

• PC Literate.

Personal Qualities

• Polite.

• Friendly.

• Approachable.

• Listens to advice.

• Confident.

• Self Motivated.

Monday – Friday: 8:30am – 4:30pm

37.5 Hours per week

Entry Requirements

Maths & English GCSE grade 4 / C or equivalent qualification

Applications may close earlier if a suitable candidate has been found.