Business Administrator- The Croft Surgery
The Croft Surgery
Questions about this vacancy? Just call our team on
01228 822 700 or email apprenticeships@carlisle.ac.uk
- Location: Kirkbride
- Salary / Wage: £9.40 per hour
- Possible Start Date: To be confirmed
- Application Deadline: 29 August 2025
- Expected Duration: 18 months
- Apprenticeship Level: Level 3
Apprenticeship Description
Within the business administrator role, you will need to have excellent communication skills and maintain a professional manner at all times. You will need to comply with patient confidentiality and GDPR and be able to undertake multiple tasks while working to time constraints. There will also be a requirement to cover the reception desk on an ad hoc basis.
Key responsibilities:
- Answer telephone calls politely to make and cancel patient appointments.
- Directing patients to appropriate professionals and services.
- Liaise with hospitals regarding referrals and appointments.
- Manage and maintain patient records and ensure accurate documentation.
- Coordinate communication between medical staff, patients, and visitors.
- Assist with administrative tasks to support the healthcare team.
- Handle incoming and outgoing mail.
- Maintain patient records, ensuring confidentiality and accuracy.
- Assist with administrative tasks such as filing and scanning documents.
Skills required:
-Good communication.
-Working as part of a team.
-Good time keeping.
Personal qualities:
-Presentable.
-Good communication with colleagues & patients.
Working Week
Monday – Friday
Between the hours 8:00 – 18:30 up to 40 hours per week
Entry Requirements
Maths & English GCSE grade 4 / C or equivalent qualification
Applications may close earlier if a suitable candidate is identified.
Apprenticeships Form
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