Customer Service Apprentice- Atkinson Ritson

Apprenticeship Description

Employer Description

Atkinson Ritson was formed by the consolidation of the long-established and respected Cumbria firms of Atkinson & North, Hetherington Ritson and Saul & Lightfoot. We offer a friendly and personal service with the aim of resolving or concluding a matter as efficiently as possible and in the best interests of the client. 

Key responsibilities

Greeting clients on arrival, answering the telephone, photocopying, preparing post for despatch and delivery to post office and hand delivery of letters when required.

Admin duties including maintaining client database, Deeds and Wills database, Archiving of old files, recycling and disposal of confidential waste. Ensuring supplies kept adequately stocked.

To exercise high standards of client care and to ensure confidentiality and security of all documentation and information of the practice and clients.

Working week

Mon- Fri (9.00am-5.00pm)

Skills required

Good general standard of education, smart in appearance, willingness to learn, punctuality, reliability, enthusiasm and ability to complete tasks to a high standard and in efficient manner.

Entry requirements

Maths & English GCSE Grade 3/D, Functional Skills Level 1 or equivalent.

Applications may close earlier if a suitable candidate is identified.