Dalston Medical Group- Business Administrator

Apprenticeship Description

Within the business administrator role you will need to have excellent communication skills and maintain a professional manner at all times. You will need to comply with patient confidentiality and GDPR and be able to undertake multiple tasks while working to time constraints. There will also be a requirement to cover the reception desk on an ad hoc basis.

The role will involve:

- Answer telephone calls politely to make and cancel patient appointments.

- Directing patients to appropriate professionals and services.

- Liaise with hospitals regarding referrals and appointments.

- Manage and maintain patient records and ensure accurate documentation.

- Coordinate communication between medical staff, patients, and visitors.

- Assist with administrative tasks to support the healthcare team.

- Handle incoming and outgoing mail.

- Maintain patient records, ensuring confidentiality and accuracy.

- Assist with administrative tasks such as filing and scanning documents.

Skills Required

- Good communication

- Excellent time keeping

- Work as part of a team

- Good I.T skills

Personal Qualities

- Good communication with colleagues and patients

- Excellent time keeping 

- Work as part of a team

- Good I.T skills

Working week

Between the hours 08.00-18.30 up to 40 hours a week.

Training To be provided

Business Administrator- Level 3

Entry Requirements

Grade 4 in Maths and English at GCSE or equivalent qualifications

Applications may close earlier if a suitable candidate is identified