Apply Now
Staff Current Students Applicants
Employers

Your courses

    Click Apply now above and continue to stage 2 where you can review and choose courses 2 to apply for.

    Apply Now

    IT Technician Apprentice- Logic

    Logic

    Questions about this vacancy? Just call our team on
    01228 822 700 or email apprenticeships@carlisle.ac.uk

    • Location: Carlisle
    • Salary / Wage: Apprentice Rate: £7.55 per hour / 18-20 Year Old Rate: £10.00 per hour / National Living Wage (21 and over): £12.21 per hour
    • Possible Start Date: To be confirmed
    • Application Deadline: 18 July 2025
    • Expected Duration: 18 months
    • Apprenticeship Level: Level 3

    Apprenticeship Description

    Key Responsibilities

    · Provide first-line support to clients for IT-related issues.

    · Assist with hardware setup and maintenance (PCs, laptops, printers, etc.).

    · Help manage software installations, updates, and troubleshooting.

    · Support the rollout of new systems and devices (e.g. Wi-Fi, SharePoint).

    · Maintain IT documentation and asset inventories.

    · Use a helpdesk system to log and track support requests.

    · Occasionally assist with server and infrastructure maintenance.

     

    Working Week

    Mon – Fri (08:30am - 5.00pm)

     

     Skills Required

    · Eagerness to learn and adapt to new technologies.

    · Good communication and problem-solving skills.

    · Ability to work both independently and as part of a team.

    · Basic understanding of Windows, Office 365, and networking is a plus.

     

    Personal Qualities

    · Curious and eager to learn – always looking to expand your knowledge and improve your skills.

    · Reliable and punctual – shows commitment and respect for the team and workplace.

    · Patient and calm under pressure – able to troubleshoot without getting flustered.

    · Professional attitude – maintains a positive and respectful demeanour with colleagues and users.

    · Integrity and honesty – trustworthy when handling sensitive data or user issues.

     

    Multiple vacancies available

     

    Entry Requirements

    Maths and English GCSE grade 4 / C or equivalent Qualification

     

    Applications may close earlier if a suitable candidate is identified.

     

    Apprenticeships Form

    Please complete the form below and a member of our team will be in touch shortly.

    Vacancy Name:
    First Name:
    Last Name:
    Email Address:
    Telephone Number:
    Upload File:

    Please upload your CV. We will use this to work out which level is right for you, and share relevant vacancies.

    We’d love to contact you by email, phone, SMS and post with information on courses and events which may be of interest to you. Please let us know if you would like to continue to receive this information via





    Terms & Conditions